Organizational design for organizations that have lost their flow

“We operate in a horizontal, you might say friendly culture, but in practice, the entire organization actually rests heavily on the shoulders of one person.”

“The way our organizational structure appears on paper no longer aligns with reality. Every sign tells us that our ‘suit’ has become too small and simply doesn’t fit anymore...”

“There is a lot of ambiguity about who is allowed to do or to decide what, and that creates stress.”

“It is extremely difficult to reach a supported decision, and as a result, nothing is decided at all.”

These are some of the specific issues organizations have reached out to me about. They all touch on the form and structure of the system, yet underneath they raise deeper questions about how leadership, autonomy, collaboration are perceived.

Often, clarity emerges naturally when we step back together, return to the essentials, and honestly assess the situation. I guide you to that moment of insight from which we can co-create a fitting structure (think organizational chart or diagram).

Let me leave you with one key thought right from the start: I no longer build power pyramids. They served their purpose in the previous century, but it’s time for a change. Now, I only build structures rooted in trust, equality and autonomy.

Your contribution here has been exceptionally valuable – we all agree on that. Your presence was personally a source of strength and, above all, reassurance for me. Thank you for sharing so much care and attention with everyone involved in this process. Deep gratitude and appreciation for your work!

Sylvie Dhaene

Chair of the board, Circuscentrum

Organizational redesign at BRUZZ: from "where do I actually belong?" to shared leadership

BRUZZ, a Brussels-based media company, found itself stuck in its way of working. The choice to fully commit to a structure they called ‘cross-media’ was well-intentioned. But it led to employees feeling they no longer belonged anywhere. “Where is my place in this system? And who can decide what?” After a thorough redesign, we arrived at a model with smaller, autonomous clusters cleverly linked together.